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Citizens’ CiZi assistant logs 85% YoY growth
Citizens Bank is seeing increasing adoption and efficiency from gen AI-driven chatbots. The $222 billion bank launched CiZi, a gen AI-driven chatbot for consumers, in November 2024, and has seen an 85% year-over-year increase in use, Lamont Young, head of digital and omnichannel banking, told FinAi News. “Customers are...
Warren warns CFPB on its ‘half-baked idea’ for mortgage-rate data
Senate Democrats are warning the Trump administration not to cut an arcane but critical function of the Consumer Financial Protection Bureau that underpins...
6 Examples for Describing Yourself in an Interview (and Why They Work)
When an interviewer asks, “How would you describe yourself?,” they’re throwing you a softball. Learn how to describe yourself in an interview so...
AI Adoption Is Not Taking Jobs, It’s Building Careers, Report Claims
Feedzai, the AI-native RiskOps platform for financial crime prevention, released “The AI Advantage: Fraud Fighters’ New Career Guide,” a new research report showing...
Trump tariffs: How can duties cover both dividends and help national debt?
Donald Trump has made some big promises about his tariff regime. It will help pay down the national debt, he has said, and...