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TD’s AI virtual assistant leads to 12% drop in call center volume
Gen AI delivers quantifiable returns for TD Bank, and it is planning to deploy the tech more widely. One of Toronto-based TD’s first gen AI use cases was a virtual assistant for its customer service centers, introduced in 2023, to help employees find answers to...
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McKinsey Faces Its AI Future
McKinsey & Co. Global Managing Partner Bob Sternfels on how AI is changing his own organization.
This Week In College And Money News: December 5, 2025
Students and parents are juggling rising college costs, legal uncertainty, and new signals from the federal government — all at the same time....
IHG One Rewards Promo for Elites, Get 10% or 15% Off Reward Nights
IHG One Rewards 15% Discount on Awards
IHG One Rewards is once again offering its popular 15% discount on Reward Nights. This promotion is...
LendingClub combines ML and AI to fight fraud
LendingClub attributes fraud detection capabilities to its proprietary AI-driven system. “Our fraud rate is near zero, less than 3 basis points,” Lukasz Strozek, chief...