Banking

2025 brings leadership rethink as banks install chief AI officers worldwide

The global banking sector is adding to its C-suite to keep pace with the AI revolution.  Enter the chief artificial intelligence officer (CAIO).  A CAIO is an executive focused on the oversight...

Varo Bank chief AI, data officer Ahmed joins FinAi Banking Summit

Varo Bank Chief AI and Data Officer Asmau Ahmed will speak Monday, March 2, 2026, at the FinAi Banking Summit.   The summit, which will be held...

RBC adds gen AI to ‘fraud-fighting toolbox’

Royal Bank of Canada is developing tools by combining new and old tech to fight scams powered by gen AI.  The bank is blending AI and gen AI tech to fight fraud, Geoffrey Morton,...

How Rocket Mortgage quantifies AI returns

Rocket Mortgage is quantifying AI returns by measuring the number of loans per team member.  “If I think about what AI does best, it’s almost hard for me to think about...

Wells Fargo CEO sees AI impacting companies’ workforce decisions

Wells Fargo & Co. Chief Executive Officer Charlie Scharf said artificial intelligence poses a significant opportunity to improve efficiencies and has the potential...

TD Bank says AI-driven platform boosts customer need identification by up to 30%

TD Bank has deployed AI-driven platform TD AI Prism to predict consumer needs and provide them with solutions proactively.  The $1.2 trillion bank’s marketing teams use the platform...