RBC adds gen AI to ‘fraud-fighting toolbox’
Royal Bank of Canada is developing tools by combining new and old tech to fight scams powered by gen AI. The bank is blending AI and gen AI tech to fight fraud, Geoffrey Morton,...
How Rocket Mortgage quantifies AI returns
Rocket Mortgage is quantifying AI returns by measuring the number of loans per team member. “If I think about what AI does best, it’s almost hard for me to think about...
Wells Fargo CEO sees AI impacting companies’ workforce decisions
Wells Fargo & Co. Chief Executive Officer Charlie Scharf said artificial intelligence poses a significant opportunity to improve efficiencies and has the potential...
TD Bank says AI-driven platform boosts customer need identification by up to 30%
TD Bank has deployed AI-driven platform TD AI Prism to predict consumer needs and provide them with solutions proactively. The $1.2 trillion bank’s marketing teams use the platform...
BNY boosts Eliza AI platform with Google Cloud’s Gemini
BNY and Google Cloud today announced the integration of Gemini Enterprise — Google Cloud’s agentic AI platform — into BNY’s enterprise AI system,...
OpenAI finds AI saves workers nearly an hour a day on average
OpenAI’s artificial intelligence products are saving workers an average of about 40 to 60 minutes a day on professional tasks, according to a...