Citizens’ CiZi assistant logs 85% YoY growth
Citizens Bank is seeing increasing adoption and efficiency from gen AI-driven chatbots. The $222 billion bank launched CiZi, a gen AI-driven chatbot for consumers, in November 2024, and has seen an 85% year-over-year increase in use, Lamont Young, head of digital and omnichannel banking, told FinAi News. “Customers are...
Earn Passive Income With Commercial Real Estate Loans in Vermont & New Hampshire
Union Bank November 28, 2025Contents:The following is a fictional story created for illustrative purposes. While the characters are not real, their journey...
Anthropic called to testify in House on China-backed cyberattack
A US House committee is calling on Anthropic Chief Executive Officer Dario Amodei to testify about a Chinese cyber-espionage attack the company revealed...
PayNearMe AI-powered Intelligent Virtual Agent to launch in 2026
Payments fintech PayNearMe is piloting its AI-powered Intelligent Virtual Agent to reduce call center costs, improve self-service functions and streamline payments workflows. Intelligent Virtual Agent (IVA), expected to...
Featurespace develops gen AI-driven fraud-fighting tech
Financial institutions are clamping down on fraud by deploying AI tech ahead of holiday season. Digital payments and check payments are both under threat as gen AI has given fraudsters new ways to commit fraud, for...
Podcast: White Clay CEO Mac Thompson talks 8 steps for AI implementation
Financial institutions are implementing AI at scale, but logistics should be the focus before diving headfirst into emerging technology. Mac Thompson, chief executive of software provider White Clay, tells FinAi...