AI-driven personalization ‘no longer optional’
AI-driven personalized banking services are becoming table stakes for customer growth and retention. “We’re seeing strong demand from banks and credit unions for deeper personalization, and it goes beyond...
The Bank Underground Christmas Quiz 2025 – Bank Underground
Bank Underground is about to take a break for the festive season. In keeping with tradition, we are pleased to present the annual...
Finastra’s AI solution saves 2 hours on each loan closure
Finastra is looking to help its bank clients streamline their mortgage lending processes with AI with multiple lending solutions. The London-based fintech has launched multiple AI-driven solutions including Loan IQ and LaserPro and is seeing banks gain efficiencies with its offerings, Andrew Bateman, executive vice...
Podcast: Rabobank, Santander Brazil see returns from Pega GenAI
Rabobank and Santander Brazil are seeing efficiency gains from generative AI. The European banks use Pega GenAI from AI workflow automation system provider Pegasystems, Steve Morgan, global banking industry lead at Pega,...
U.S. Bank’s Prageeth Sandakalum to speak at FinAi Banking Summit
Prageeth Sandakalum, vice president and principal product manager for digital, data and AI at U.S. Bank, will speak Tuesday, March 3, 2026, at the FinAi Banking Summit. The...
Pathward sees 98% adoption rate for its gen AI tools
Pathward is rolling out AI tools to drive efficiency and improve its lending functions. Microsoft Copilot was introduced six to eight months ago and has driven productivity operational excellence while reducing costs, Chief...