Banking

Red Rocks Credit Union CEO to speak at FinAi Banking Summit

Red Rocks Credit Union Chief Executive Darius Wise will speak at the FinAi Banking Summit on March 3, 2026.  The summit takes place March 2-3, 2026, at the Westin Denver...

Rocket Mortgage leans on 30 petabytes of proprietary data

Rocket Mortgage has even more data to lean on for its own AI-driven tools after its acquisitions of Redfin and Mr. Cooper this year.  The lender now has...

TD’s AI virtual assistant leads to 12% drop in call center volume

Gen AI delivers quantifiable returns for TD Bank, and it is planning to deploy the tech more widely.  One of Toronto-based TD’s first gen AI use cases was a virtual assistant for its customer service centers, introduced in 2023, to help employees find answers to...

LendingClub combines ML and AI to fight fraud

LendingClub attributes fraud detection capabilities to its proprietary AI-driven system.   “Our fraud rate is near zero, less than 3 basis points,” Lukasz Strozek, chief...

LendingClub streamlines document verification to seconds with AI

LendingClub is piloting AI to streamline document verification in the lending process.  “The AI-assisted document verification workflow automates part of the lending process that historically required manual review,” Lukasz Strozek,...

RBC to generate up to $1B in enterprise value through AI

Royal Bank of Canada is seeing increased efficiency and output through continued investment and deployment of AI.   The $1.1 trillion bank launched RBC Assist for 30,000 employees in the third quarter, Geoffrey Morton, senior director...