Chase recently added a pop up during the application for a new credit card that states you can continue with the application but you won’t be eligible for the sign up bonus. Users have the option to also not proceed with the application, despite selecting this selection option people have been approved for the card. This is an issue on Chase’s end that they have acknowledged and stated they will contact affected cardholders directly, giving them the option to keep the account open AND receive the sign up bonus. This is a fantastic outcome for those involved.