Navigating misinformation: How mortgage brokers educate new homebuyers

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“They come to a city like Birmingham, they come to a city like Huntsville, Mobile,” he said. “They see Birmingham has the University of Alabama in Birmingham (UAB), which is one of the top hospitals and research medical universities in the country. That’s right here in Birmingham, Alabama. The healthcare is not that bad in Birmingham.”

Over three decades of serving mortgage customers, he has closed thousands of loans. While there are people who move in from other parts of the country who decide they don’t want to stay, that doesn’t mean it’s a bad place to live. That’s what he wants to convey to homebuyers.

“So many people moved to Alabama from other parts of the country, and they say, ‘I never knew that Birmingham was like this. I just had my misconceptions about the state based on what I heard and read in the news, but I’ve gotten here, and there’s a real sense of community,’” Gagliano said. “Neighbors still know each other and care about each other and are willing to help.

“People are nice. The area is beautiful, the state’s beautiful, and there is good healthcare. There are very good school districts within the state.”

Learn for ourselves

When sensational headlines pop up in other parts of the country, Gagliano can certainly empathize with the residents of those communities. One of the more recent cases is the rumors in the city of Portland, Oregon.

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