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Chase United Explorer $500 Statement Credit + 25,000 Miles + 10,000 Miles For Adding Authorized User


Update 10/28/26: Statement credit back up to $500. 

Update 8/30/26: $500 statement credit reduced to $400. 

The Offer

Direct link to offer (should also be able to get it to appear doing a dummy booking on United)

  • Chase United Explorer is offering the following bonuses:
    • $500 statement credit after first purchase
    • 25,000 bonus miles after you spend $3,000 on purchases within the first three months
    • 10,000 bonus miles after you add an authorized user to your account within the first three months
    • Annual fee waived first year

Card Details

  • Annual fee of $150 is waived first year
  •  Chase 5/24 rule applies to this card
  • 25% off in flight purchases when using your card (including WiFi and food/beverages)
  • $120 Global Entry/TSA PreCheck credit
  • Card earns at the following rates:
    • 2 miles per $1 spend with United Airlines, restaurant and hotel purchases
    • 1 mile per $1 spend on all other purchases
  • Last seat availability
  • Miles don’t expire
  • Free checked bag when you pay with card (for 2 people)
  • Priority boarding
  • 2 Club passes per year
  • No foreign transaction fees
  • Receive $50 back as a statement credit on both your 1st and 2nd prepaid hotel stays purchased directly through United Hotels with your United Explorer Card, up to $100 each anniversary year.
  • Enroll to receive up to $5 back as a statement credit each month on rideshare purchases when you pay with your United Explorer Card, up to $60 each calendar year. 
  • Receive $25 in United TravelBank cash, up to $50 each anniversary year, for your 1st and 2nd Avis or Budget car rental booked directly through cars.united.com and paid with the card.
  • $10 Instacart credit monthly, up to $120 total each calendar year.
  • Earn $100 in United TravelBank cash after you spend $10,000 on purchases each calendar year with your United Explorer Card. 
  • This card product is available to you if you do not have this card and have not received a new Cardmember bonus for this card in the past 24 months

Our Verdict

Earlier this year we saw 70,000 – 85,000 miles and last year we saw up to 90,000 miles. Personally I’d prefer the $500 statement credit over 50,000 miles but really depends on how you value the miles. Most people won’t be eligible due to the 5/24 rule, but useful for those who are. We’ll be adding this to our list of the best credit card bonuses.

Hat tip to reader Viji

How to Turn Saving Into Investing (Step by Step Path)



Saving money won’t make you rich. Investing will. In this video, I break down the exact step-by-step path to turn your savings into real wealth — even if you’re starting small.

💡 What You’ll Learn
– When to stop saving and start investing
– How to build a proper emergency fund
– The 2-bucket system (Safety vs Growth money)
– Simple beginner investments that actually work
– How to use compound interest to grow faster

Saving gives you security. Investing gives you freedom.

#InvestingForBeginners #PersonalFinance #BuildWealth #FinancialFreedom #MoneyTips #Investing

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How to Pair It With the Strategies You Are Already Using


If you have been investing in real estate for any length of time, you have probably heard about the “cost segregation for commercial real estate” that comes up in conversations about taxes.

But what I find most investors are missing is not just an understanding of what cost segregation does on its own. Investors need to understand how it fits into the bigger picture of how they are already building their portfolio. When you start pairing cost segregation with the strategies you are actively executing, the results can be significantly more powerful than treating it as a stand-alone tax move.

Here is how I think about it across the most common commercial real estate strategies.

Pairing Cost Segregation With the BRRRR Strategy

If you are running the BRRRR strategy (buy, rehab, rent, refinance, repeat), you are already used to thinking in cycles. You buy a distressed property, force appreciation through renovation, get it rented, pull your equity out through a cash-out refinance, and then roll that capital into the next deal. 

Cost segregation fits into this cycle in a way that most investors overlook. When you complete a renovation, many of the components you installed during that rehab are eligible for reclassification and accelerated depreciation. Improvements like new flooring, cabinetry, specialty lighting, HVAC components, and site improvements often qualify for five-, seven-, or 15-year depreciation lives instead of 27.5 or 39 years. 

If you commission a cost segregation study shortly after you stabilize and rent the property, you can generate a large depreciation deduction right at the moment when the property is producing income. That means you are offsetting income with accelerated deductions rather than waiting decades for the standard straight-line depreciation to catch up.

One important thing to understand here is that the study should be based on the total cost basis of the property, including your renovation costs, not just the original purchase price. Make sure the firm you hire knows how to work with properties that have been significantly improved.

Pairing Cost Segregation With 1031 Exchanges

This one is a little more nuanced, and it is where a lot of investors get confused. 

When you sell a property that you have run through a cost segregation study, you will face depreciation recapture on the accelerated deductions you took. Recapture is taxed at a maximum rate of 25%, which is lower than ordinary income rates but still a real number. A lot of investors see that and assume cost segregation was a mistake.

It was not. Here is why.

If you are planning to execute a 1031 exchange when you sell, the depreciation recapture is deferred along with the capital gain. You are not eliminating the recapture, but you are pushing it into the future while you continue deploying that tax savings into new properties. 

The accelerated deductions you took in prior years were real dollars saved at your marginal tax rate, often 32% to 37% for high earners. When the recapture eventually comes due at 25%, you have still come out ahead on the spread, plus you could use that money in the years between.

The key is to plan ahead. If you know a sale and 1031 exchange are on the horizon, talk to your CPA before you list the property, not after. The timing of when you identify and close on the replacement property affects how the entire transaction is structured.

Pairing Cost Segregation With Refinances

When you refinance a commercial property, you are not creating a taxable event. The cash you pull out is loan proceeds, not income, which is one of the reasons refinancing is such a powerful wealth-building tool. 

But here is where cost segregation adds another layer. If you refinance a property and use the proceeds to fund improvements or to purchase additional properties, a cost segregation study on the original property or the new acquisition can generate deductions that offset the income those properties are producing. You are essentially using the refinance to keep growing your portfolio while cost segregation keeps your taxable income in check.

This is especially useful for commercial properties that are cash flowing well. Strong cash flow is great, but it means more taxable income. Accelerated depreciation is one of the most effective tools for managing that income without having to sell anything.

Working With Your CPA

A cost segregation study is not a do-it-yourself project or something to hand off entirely to a firm without looping in your CPA. The best outcomes happen when your CPA and cost segregation provider are communicating before the study is ordered, not after the report lands in your inbox.

Your CPA needs to understand your overall tax picture. These are questions they should ask:

  • Are you subject to passive activity loss rules? 
  • Do you qualify as a real estate professional? 
  • Do you have other passive income that could absorb losses? 
  • Are you in a high-income year where accelerated deductions would be especially valuable? 

All those factors affect whether cost segregation makes sense right now, what type of property makes the most sense to study, and how the deductions will be claimed on your return.

A good cost segregation firm will want to have that conversation too. The ones that just send you a report without asking about your situation are not giving you the full service. The study is only as useful as the tax strategy behind it.

Cost Segregation for Commercial Real Estate: Timing Considerations for High-Income Years

This is the piece that I think gets the least attention and deserves the most. Accelerated depreciation is most valuable in years when your taxable income is highest. If you had a business sale, a large distribution, a significant capital gain from a real estate transaction, or any other event that pushed your income into the top brackets, that is the year you want large deductions available to you.

The problem is that most investors think about cost segregation after the year is already over, when they are sitting across from their CPA in January or February reviewing what happened. At that point, your options are more limited.

The better approach is to think about cost segregation proactively. If you know heading into a year that your income is going to be unusually high, pull forward a study on a property you already own or time the purchase and study of a new acquisition to hit in that same calendar year. Bonus depreciation, which allows you to take a large percentage of the reclassified assets as a deduction in year one, is the mechanism that makes this timing strategy so powerful.

Bonus depreciation percentages have been decreasing each year, so the sooner you act, the larger that first-year benefit will be. Do not let another high-income year go by without at least running the numbers.

Cost Segregation for Commercial Real Estate—Ready to Run the Numbers on Your Portfolio?

If you want to see what a cost segregation study could actually generate on one of your commercial properties, I recommend reaching out to Cost Segregation Guys. They are the firm I point investors toward when I want someone who will do the job right: licensed engineers on every project, documentation that holds up under IRS review, and a team that understands how real estate investors actually operate.

Cost Segregation Guys offers a free analysis upfront so you can see the potential benefit before you commit to anything. Whether you are in the middle of a BRRRR cycle, planning a 1031, or just sitting on a commercial property that you have never studied, they are worth a conversation.

Find them at CostSegregationGuys.com.

3 Reasons Why Your Team Has Stopped Giving Honest Feedback


Opinions expressed by Entrepreneur contributors are their own.

Key Takeaways

  • Ask your employees for feedback before it’s too late to make any necessary changes.
  • Don’t only ask for feedback during an annual review. Have regular check-ins throughout the year.
  • Set your expectations before problems arrive; be proactive.

An email arrived this summer with the subject line “Magic Key Holder, your Magic Key pass expires in one month.” It invited me to renew before my expiration date of Sept. 17.

I’ve been a pass holder since 2018, first through the Annual Passport program and then through Magic Key, which replaced it in 2021. This past year I held the Inspire Key, the top tier, at $1,749. I’ve stayed at Disney’s Grand Californian. I’ve booked guided tours at both Disneyland and Walt Disney World. I’ve eaten and shopped in the parks.

I decided more than six months ago that I wasn’t renewing my pass. My last visit was December 20. I still love Disneyland, and I plan to go once a year with my parents.

The part of the email that stayed with me was the timing. It was tied to a date on my contract. It had nothing to do with anything I did or stopped doing. If they had solicited my feedback earlier and not just assumed I would renew my pass, they might have changed my mind.

In my work coaching tech leaders, I watch the same thing happen with feedback. Leaders build a feedback process, put it on a schedule and receive information too late to actually act upon it. Here are three timing problems to fix if you want honest feedback from your team while you can still use it.

Ask hard questions while plans can still change

One of my clients found out days before his latest product launch that his team wasn’t going to hit their deadline. He came to our session frustrated with them for not telling him sooner. I asked what he had done to create a way for them to tell him the launch was falling behind schedule.

He had been checking in, but the problem was when. He asked for updates late in the cycle — after the plan was already set — because that was his habit, and he accepted what he heard at face value because it matched what he expected. He didn’t give his team any other way to raise a concern before it became a crisis.

We changed his check-in cadence. He started checking in earlier, well before the plan was locked in, and he stopped assuming projects would take the length of time he had in his head, asking his direct reports directly instead.

Most of his launches have gone out on time since. For the ones that fell behind, he knew far enough in advance to get ahead of disaster.

More importantly, he avoided having to tell his executive team and the customer that he was going to be late, which was the part that frustrated him most.

Don’t make feedback a once-a-year thing

Years ago, a boss of mine asked our department to complete a written feedback exercise on every colleague. I was on my way out the door at the time, so I declined to participate. Formal feedback about people I was leaving, delivered in my final week, wasn’t going to change anything for them. I also didn’t want their last impression of me to be a critique that was headed for their employee file.

The exercise was reasonable. My issue was the timing, since the results would land after I was gone.

Annual reviews and exit surveys work the same way. If you wait until your staff submits a form in June or December, you’ll just get a summary of decisions people have already made, and you’ll have no way to change course.

You have to ask yourself whether what you learn will still change the outcome. When the answer is no, you’re just keeping records.

Set expectations before problems arise

Another client was promoted multiple times, from senior engineer to vice president. His title kept changing, but the way people treated him stayed where he started. He noticed it most when former peers, now his direct reports, kept taking questions to his boss instead of to him.

We decided that it was best for him to set up a series of direct conversations with each person now reporting to him. He opened with language like this: “I recognize our working relationship has shifted. In this capacity, I need to give you feedback as your manager rather than as a peer. How would you like to receive that feedback?”

Then he asked the reverse: How did they want to give feedback to him?

He did this before anything had gone wrong, which is what made it work. Sorting out how feedback moves between people is a much easier conversation when there’s nothing at stake.

Within a few months, his team was bringing issues to him first, instead of going to his boss.

Final thoughts on getting more honest feedback from your team

I tell my clients they have a choice: You can be frustrated that the feedback you want isn’t reaching you, or you can go get it.

Getting useful feedback means asking earlier and asking more often. Ask at a time when people can still act on what you say, then pay attention to what shows up. You’ve got this!

Key Takeaways

  • Ask your employees for feedback before it’s too late to make any necessary changes.
  • Don’t only ask for feedback during an annual review. Have regular check-ins throughout the year.
  • Set your expectations before problems arrive; be proactive.

An email arrived this summer with the subject line “Magic Key Holder, your Magic Key pass expires in one month.” It invited me to renew before my expiration date of Sept. 17.

I’ve been a pass holder since 2018, first through the Annual Passport program and then through Magic Key, which replaced it in 2021. This past year I held the Inspire Key, the top tier, at $1,749. I’ve stayed at Disney’s Grand Californian. I’ve booked guided tours at both Disneyland and Walt Disney World. I’ve eaten and shopped in the parks.

I decided more than six months ago that I wasn’t renewing my pass. My last visit was December 20. I still love Disneyland, and I plan to go once a year with my parents.

Mbappé is the latest global name to find himself on the wrong side of Chinese patriotism



Global brands and celebrities have lost the Chinese market over social media posts, promotional events, and trademark lawsuits. Now soccer superstar Kylian Mbappé has joined them.

Mbappé, during an appearance on a popular French online talk show, described a meme figure as “a Chinese dictator,” a comment widely perceived as referring to Mao. Within days, three Chinese sponsors cut ties with Mbappé and China Media Group, China’s state broadcaster, said it would suspend broadcasts of LaLiga, Spain’s top soccer league, as well as other games involving Mbappé.

Global celebrities and companies have faced similar backlash in China over comments, imagery, and jokes deemed politically or culturally insensitive.

Mbappé has since apologized. “My comment was ill-judged, and I now understand that it hurt many people in China and in Chinese communities around the world,” he wrote on X. “I apologize to everyone my words have upset. This was absolutely not my intention. I have deep respect for the Chinese people and their history, and I am sincerely sorry.”

What happened?

The companies that ended their relationships with Mbappé include Dongpeng, a beverage maker; Mengniu, a dairy giant; and Milkground, a cheese maker. The companies did not specify what prompted their decisions. 

In an effort to contain the fallout, LaLiga president Javier Tebas met with the Chinese ambassador to Spain to “seek solutions that allow us to overcome this episode.” 

“Our commitment is to keep working together so that an individual episode does not harm the important advances achieved nor affect the millions of Chinese fans who follow our competitions,” he said in a statement.   

Mbappe’s team, Real Madrid, also apologized on Wednesday. “Our club maintains a deep respect for China, its history, its culture ​and its citizens, as well as for the millions of Chinese fans who feel affection and admiration for Real Madrid,” the club said in a statement.

Has this happened before?

In 2019, Daryl Morey, then the Houston Rockets’ general manager, posted a tweet in support of protests in Hong Kong. Chinese state broadcaster CCTV pulled NBA games off the air in response; the blackout lasted until 2022.

In early 2021, Swedish fashion giant H&M’s decision to stop using cotton from Xinjiang, following concerns over alleged human rights abuses against Uyghur Muslims, drew a consumer boycott and severely affected its sales.  

In June 2026, activewear brand Lululemon had to apologize after a promotional event taking place on the Great Wall of China mistakenly featured a Japanese drum, drawing social media backlash. Chinese netizens quickly pointed out that Lululemon, which had posted images from the event, had used a Japanese taiko instrument rather than a Chinese dagu drum. The company later removed all images related to the drum event from its social media.

In another recent case, Louis Vuitton faced a backlash after it won a trademark infringement case against Chinese milk tea chain Molly Tea. A Chinese court ruled in June that Molly Tea’s four-petaled logo infringed a Louis Vuitton trademark, and ordered it to pay 10.3 million yuan ($1.5 million) in damages. The ruling divided Chinese social media: some users called it unfair, and many boycotted the luxury brand in response. LVMH, Louis Vuitton’s parent, later said the controversy had weighed on its China sales; revenue at LVMH’s fashion and leather goods division fell 5% on an organic basis.

Not even Chinese brands are safe from public backlash. In 2024, Chinese bottled-water brand Nongfu Spring faced a public boycott and online backlash after some social media users accused Nongfu of using Japanese-style imagery on its packaging, with some 7-Eleven stores going as far as stopping to sell Nongfu products at their stores. 

Bilt November Rent Day: Save Up to $150 on Hotels, Get Up to 100% Bonus on Gift Cards


Bilt November Rent Day

Bilt has announced its November 2026 Rent Day promotions, with two main offers. You can get up to $150 off hotel bookings and up to a 100% bonus when redeeming Bilt points for gift cards.

The hotel deal is already live, so you don’t have to wait until November 1 to take advantage of it. There are also the usual Rent Day double points and other member experiences.

Not the best Rent Day we have seen. I’m sure many people were expecting a JetBlue transfer bonus as that program was added as a transfer partner this month. Let’s see the details.

Save Up to $150 on Hotel Bookings

Bilt Rewards members can get $50, $100 or $150 off a qualifying hotel booking through the Bilt Travel Portal.

The amount you need to spend to unlock each discount varies by member, so you’ll need to check your Bilt account for your specific offers.

  • Booking window: October 28 at 9 AM ET through November 2 at 3 AM ET.
  • Discount: $50, $100 or $150 off, depending on your booking total and personalized spending thresholds.
  • No blackout dates or minimum stay requirements for this promotion.
  • One qualifying hotel booking.
  • Can’t combine with be combined with Bilt Cash or credits.
  • Taxes and fees count toward the spending requirement.

Up to 100% Bonus on Gift Card Redemptions

On November 1 only, Bilt members can get a bonus when redeeming points for gift cards from more than 125 brands.

The bonus depends on your Bilt Rewards status.

Bilt Status Redemption Bonus Approximate Value Per Point
Blue 25% 0.875¢
Silver 50% 1.05¢
Gold 75% 1.225¢
Platinum 100% 1.4¢

For example, a Platinum member could redeem 10,000 Bilt points for approximately $140 in gift cards, compared to the usual $70 value.

That’s a decent improvement, but keep in mind that Bilt points can often be worth considerably more when transferred to airline and hotel partners.

Double Points on November 1

Bilt cardholders can also earn double points on eligible purchases made November 1, excluding housing and tax payments.

  • Bilt Blue: 2X points on everyday purchases.
  • Bilt Obsidian: 6X in the selected dining or grocery category, 4X on travel and 2X on other everyday purchases.
  • Bilt Palladium: 4X points on everyday purchases.

The promotion is capped at 1,000 bonus points.

Other November Rent Day Perks

Bilt is also bringing back its Rent Free game, with Jennifer Lopez participating this month.

Members can also book special dining, comedy, magic and fitness experiences in select cities. Reservations open October 29, with early access for Gold and Platinum members.

Some experiences can be booked using Bilt Cash or points, while select SoulCycle and Barry’s classes are complimentary.

The big interview: ‘These are my people’: Lending veteran builds tools for loan officers


“I’ve watched loan officers very unsafely access technology while on their phone driving a car at the same time,” Clayton told Mortgage Professional America. “And so that’s what I think of, right? When they show me technology, I’m like, ‘Could someone do this if they only have one eye on it and they’re kind of zoning out and they’re taking a phone call?’ And like, that’s my litmus bar for usability.”

Climbing a different tree

Her path ran through Countrywide, Bank of America, and home builders before Paramount Residential Mortgage Group (PRMG), where she was most recently a marketing executive. At the Mortgage Bankers Association’s mPowering You summit, speaker Hoda Kotb gave her words for what came next.

“She talked about this, ‘I climbed that tree and now I want to climb another one,’” Clayton said. “And I’m like, 100%. Like, I climbed that tree. I did all the things that there were to do in lending.”

Cotality first approached her as a prospective customer, asking whether she would buy its products. She was still at PRMG at the time.

“I said, ‘Your products are cool, but well, if you did this and this and this, maybe lenders would be interested,’” she said. “And then later on, after I sort of finished my time there, they said, ‘You know, that’s actually a job. You can help us shape products so there’s something lenders actually need and will use.’ Nobody has engineering resources to spare to build products that nobody wants.”

Delta Just Replaced the Best Way to Get Customer Service With an AI Chatbot



Its latest push to get travelers to use its app is rubbing some Delta Air Lines customers the wrong way.

Financial Literacy In 63 Minutes



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Librarian Sues After Education Department Refuses To Count 9 Years Toward PSLF


Key Points

  • A former Virginia law librarian sued the Department of Education in May 2026 after it denied two of her PSLF applications and never ruled on a third, filed in December 2022.
  • The Justice Department argued she had to prove most of her own job duties were public service, a test that appears in no version of the PSLF rules.
  • ED’s records show 210 eligible payments on her loans, but only 81 count because the department won’t credit her nine years at the Fairfax Bar Association.

Melissa Scheeren worked at the Fairfax Bar Association’s public law library and pro bono center from March 2008 to February 2017. She later worked for Arlington County, the Library of Congress and the University of Virginia, all government employers. She consolidated her older FFEL loans into a Direct Consolidation Loan in November 2021 using the Biden Limited PSLF Waiver, and ED now credits 210 eligible payments on that loan.

In May 2026, she sued the Department of Education and MOHELA (PDF File) arguing she was owed Public Service Loan Forgiveness when she applied in September 2022.

One of the first issues is that a 501(c)(3) nonprofit qualifies automatically. Other nonprofits, like the bar association, which is a 501(c)(6), have to show that they provide a listed public service. While Scheeren’s employment does meet this and the DOJ agrees, it appears to be one of the first holdups.

The second issue appears to be related to the limited PSLF waiver, consolidation, and payment counts. A July 2025 ED letter in the court record shows 210 eligible payments on her loans and 81 qualifying payments. Regardless of the reasons for the error, it appears she is entitled to have her loans forgiven.

Scheeren says she has paid $16,140.71 on loans that should have been discharged, and about $40,000 remains on her account. She is asking the court to reverse the denial and process the forgiveness she says she’s owed.

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Why It Matters

The government’s defense rests on a reading of PSLF that ED itself has rejected. In an August 19, 2026 motion for summary judgment (PDF File), the Justice Department wrote that Scheeren “was required to prove that most of her employment with the FBA was in one of the enumerated fields.”

PSLF has never measured the borrower’s job. That’s why a career in public service can lead to forgiveness for any full-time worker at a qualifying employer, whatever the role.

The government’s own exhibits say the same thing. In a letter to Sen. Tim Kaine (PDF File) about Scheeren’s case, Federal Student Aid wrote that eligibility “is not about the work a borrower does but is based on who their employer is.”

DOJ filed that letter with its own motion, and it matches how Public Service Loan Forgiveness has worked since 2008.

How Did ED Handle Her PSLF Applications?

ED and MOHELA denied two applications with reasons that contradict, and the third has never been decided. She also followed the PSLF paperwork steps borrowers are told to take, including reconsideration requests, complaints and an ombudsman escalation.

.tci-pslfd{box-sizing:border-box;color:#141414;font-family:inherit;font-size:inherit;line-height:inherit;margin:0 0 24px 0}.tci-pslfd *{box-sizing:border-box}.tci-pslfd__box{width:100%;max-width:100%;border:2px solid #141414;border-radius:8px;background:#FFFFFF;overflow:hidden}.tci-pslfd__head{padding:14px 16px;background:#141414;color:#FFFFFF;font-weight:700;font-size:1.08em;line-height:1.3}.tci-pslfd__head span{color:#f6c061}.tci-pslfd table{width:100%;border-collapse:collapse;font-size:1em;line-height:1.45;margin:0;border:0}.tci-pslfd th,.tci-pslfd td{padding:11px 14px;text-align:left;vertical-align:top;border:0;border-top:1px solid #e5e0d8}.tci-pslfd th{background:#f9f7f5;color:#141414;font-weight:700;border-top:0;font-size:.85em;text-transform:uppercase;letter-spacing:.04em}.tci-pslfd th:first-child{width:20%}.tci-pslfd td:first-child{font-weight:700;color:#141414;white-space:nowrap}.tci-pslfd tr:nth-child(even) td{background:#fcfbf9}.tci-pslfd__pill{display:inline-block;padding:2px 9px;border-radius:999px;font-size:.85em;font-weight:700;white-space:nowrap;margin-right:6px}.tci-pslfd__pill–no{background:#fde2e2;color:#7f1d1d}.tci-pslfd__pill–mixed{background:#f6c061;color:#141414}.tci-pslfd__pill–work{background:#dff3e4;color:#14532d}.tci-pslfd tr.tci-pslfd__total td{background:#f6c061;color:#141414;font-weight:700}.tci-pslfd__foot{padding:10px 16px;font-size:.88em;color:#55504a;background:#f9f7f5;border-top:1px solid #e5e0d8}@media (max-width:640px){.tci-pslfd tr.tci-pslfd__total{background:#f6c061}.tci-pslfd table,.tci-pslfd tbody,.tci-pslfd tr,.tci-pslfd td{display:block;width:100%}.tci-pslfd thead{display:none}.tci-pslfd tr{border-top:1px solid #e5e0d8;padding:10px 14px}.tci-pslfd tr:first-child{border-top:0}.tci-pslfd tr:nth-child(even) td{background:transparent}.tci-pslfd tr:nth-child(even){background:#fcfbf9}.tci-pslfd td{border:0;padding:3px 0;white-space:normal}.tci-pslfd td::before{content:attr(data-label);display:block;font-size:.78em;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:#8a8378;margin-bottom:2px}}

One Borrower’s PSLF Record 2008–2026
Date What Happened Outcome
Mar. 2008–Feb. 2017 Works full-time at the Fairfax Bar Association’s public law library and pro bono center 108 PaymentsMade during these years, by her count. ED counts none of them.
Apr. 2018–Present Works full-time for government employers: Arlington County, the Library of Congress and the University of Virginia 81 PaymentsCredited by ED as of July 2026
June 2019 Reaches her 120th qualifying payment, by her count 120 PaymentsEligible for forgiveness if the bar association years count
Nov. 4, 2021 Consolidates older FFEL loans into a Direct Consolidation Loan during the Limited PSLF Waiver 210 EligibleED later credits 210 eligible payments on the new loan
Sept. 2, 2022 Files PSLF Application 1 with the association’s bylaws DeniedOct. 24, 2022, calling the nonprofit “a for-profit organization”
Oct. 24, 2022 Files PSLF Application 2 with bylaws and public website materials DeniedOct. 27, 2023, saying it “does not provide a public service”
Dec. 12, 2022 Files PSLF Application 3, adding articles of incorporation and a letter from the executive director Never DecidedStill open
July 13, 2023 Files Reconsideration Request 1 DeniedFive days later
Nov. 13, 2023 Files Reconsideration Request 2 with certified corporate records DeniedMarch 27, 2024, with the same one-line reason
Jan. 30, 2024 Files a complaint with the Department of Education ClosedFeb. 27, 2025, with a general form letter
May 13, 2026 Sues ED and MOHELA in federal court PendingBefore Judge Christopher Cooper
Where She Stands 81 qualifying payments credited, 189 if the bar association years count 120 needed for forgiveness
Source: Scheeren v. Department of Education court filings. The College Investor.

MOHELA was ED’s dedicated PSLF servicer from July 2022 to July 2024. In its July 2026 answer (PDF File), MOHELA denied that it made the decision to deny her application. The servicer also faces an AFT lawsuit over its PSLF processing.

Why Doesn’t DOJ’s Argument Match The PSLF Rules?

DOJ’s argument relies on a rule that took effect after Scheeren applied, and it misreads that rule. The provision it quotes comes from ED’s 2022 final rule (PDF File), which took effect July 1, 2023. The rule in force when she applied covered any private nonprofit providing a listed service, such as public library services. Those categories still decide which nonprofit jobs count toward PSLF.

The 2023 rule’s majority test applies to the employer, which must devote a majority of its full-time staff to qualifying work. The same rulemaking says PSLF eligibility has always turned on “whether the borrower works for a qualifying employer, not their specific job.” ED tried to narrow employer eligibility again in 2025, and a federal judge struck down that rule in June 2026.

The filings also concede the facts that decide the case under the earlier rule. DOJ’s brief acknowledges the bar association is a nonprofit. ED’s declarant, Nikki Harris Bowman, wrote in her declaration (PDF File) that operating a public law library “meets the criteria” of the regulation. The brief even describes the denial as resting on “an incorrect finding,” though it still argues the PSLF denial should stand.

Scheeren’s attorney, Austin Hinkle of Public Goods Practice, called the declaration an after-the-fact rationale in a September 9 opposition and cross-motion (PDF File). On LinkedIn, he wrote that ED “apparently just made up some new interpretation of a decades old law for this case.” He says DOJ’s reply “conceded that it was entirely wrong about the law” but still asked to win and hasn’t discharged her PSLF-eligible loans. That reply is sealed, and The College Investor has not reviewed it.

What Should Borrowers At Non-501(c)(3) Nonprofits Know?

A nonprofit outside 501(c)(3), such as a bar association, can still be a qualifying PSLF employer. Under the current rule, it must devote a majority of its full-time staff to a listed public service and can’t be a labor union or partisan political group. The test looks at the employer, so a librarian and an accountant there earn PSLF credit the same way.

If ED rejects your employer, its letter to Sen. Kaine says reconsideration isn’t the fix. You submit a new PSLF form through the PSLF Help Tool and upload proof, such as bylaws. Keep copies of every form and denial letter, since Scheeren’s saved records became the administrative record ED certified in court.

How This Connects

ED’s broader efforts to limit PSLF employers haven’t held up in court. The department appealed the rulings against its 2025 employer rule in August, but then dropped appeals in October.

The PSLF process is also currently mired in a technical glitch that has left borrowers unable to see their most current PSLF qualifying counts since July of 2026.

Long waits are common too. ED reported 86,520 PSLF Buyback applications pending at the end of January 2026, a backlog that would take about three years to clear at January’s pace. Scheeren’s third application has waited nearly four years without any decision.

While buyback and “normal” PSLF are two different processes, these delays are frustrating for borrowers expecting loan forgiveness.

What’s Next

Judge Christopher Cooper now has to decide on whether ED followed its own PSLF employer rules. Scheeren’s proposed order (PDF File) asks him to vacate the denials and declare the bar association a qualifying employer. It would also give ED 30 days to process her loan forgiveness, with any discharge effective as of November 2021.

DOJ has offered a stay so ED can review more documents, and Scheeren asked the court to decline it.

We’re also tracking court filings on student loan processing delays for signs ED is clearing older PSLF forms.

Editor: Colin Graves

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