Bank of America Offers Up to $175 Through Virtual Assistant

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Bank of America Offers Up to $175 Through Virtual Assistant

Multiple reports on USCF and DDG Facebook Group suggest that some Bank of America credit card holders are receiving targeted retention offers of up to $175 after chatting with Erica, Bank of America’s Virtual Financial Assistant, instead of calling customer service.

The offers appear to vary by account and card type, but the general process is simple. Open the Bank of America mobile app or website, start a conversation with Erica, and select “Close credit account” to see whether there are any retention offers available for your credit card. If your account is eligible, Erica may present a statement credit offer that requires meeting a minimum spending requirement within a specified timeframe.

This is working even for Bank of America credit cards with no annual fees. As always with retention offers, not every cardholder will receive one. The amount of the statement credit and any required spending thresholds are targeted and can differ significantly from one account to another.

It’s worth noting that you will likely receive only one of these retention offers across your all cards. So choose wisely. Once you accept one offer, you will not receive another retention offer from Erica.

Most people are seeing a retention offer for $175 after spending $1,500 in three months.

Guru’s Wrap-up

If you’re thinking about canceling a Bank of America credit card, it doesn’t hurt to check with Erica first. It only takes a minute, and you may find a targeted retention offer worth up to $175 that makes keeping the card another year an easy decision. Just remember that these offers are targeted, so your results may vary.

Leave a comment and let me know if it works for you!

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