AI contributes to 25% rise in fraud losses
AI-assisted fraud rings are contributing to a rise in losses at financial institutions such as credit unions. Fraud losses reported by consumers in...
Red Rocks Credit Union CEO to speak at FinAi Banking Summit
Red Rocks Credit Union Chief Executive Darius Wise will speak at the FinAi Banking Summit on March 3, 2026. The summit takes place March 2-3, 2026, at the Westin Denver...
Rocket Mortgage leans on 30 petabytes of proprietary data
Rocket Mortgage has even more data to lean on for its own AI-driven tools after its acquisitions of Redfin and Mr. Cooper this year. The lender now has...
TD’s AI virtual assistant leads to 12% drop in call center volume
Gen AI delivers quantifiable returns for TD Bank, and it is planning to deploy the tech more widely. One of Toronto-based TD’s first gen AI use cases was a virtual assistant for its customer service centers, introduced in 2023, to help employees find answers to...
LendingClub combines ML and AI to fight fraud
LendingClub attributes fraud detection capabilities to its proprietary AI-driven system. “Our fraud rate is near zero, less than 3 basis points,” Lukasz Strozek, chief...
LendingClub streamlines document verification to seconds with AI
LendingClub is piloting AI to streamline document verification in the lending process. “The AI-assisted document verification workflow automates part of the lending process that historically required manual review,” Lukasz Strozek,...