How Rocket Mortgage quantifies AI returns
Rocket Mortgage is quantifying AI returns by measuring the number of loans per team member. “If I think about what AI does best, it’s almost hard for me to think about...
Wells Fargo CEO sees AI impacting companies’ workforce decisions
Wells Fargo & Co. Chief Executive Officer Charlie Scharf said artificial intelligence poses a significant opportunity to improve efficiencies and has the potential...
TD Bank says AI-driven platform boosts customer need identification by up to 30%
TD Bank has deployed AI-driven platform TD AI Prism to predict consumer needs and provide them with solutions proactively. The $1.2 trillion bank’s marketing teams use the platform...
BNY boosts Eliza AI platform with Google Cloud’s Gemini
BNY and Google Cloud today announced the integration of Gemini Enterprise — Google Cloud’s agentic AI platform — into BNY’s enterprise AI system,...
OpenAI finds AI saves workers nearly an hour a day on average
OpenAI’s artificial intelligence products are saving workers an average of about 40 to 60 minutes a day on professional tasks, according to a...
AI contributes to 25% rise in fraud losses
AI-assisted fraud rings are contributing to a rise in losses at financial institutions such as credit unions.  Fraud losses reported by consumers in...