Red Rocks Credit Union teamed up with Interface.ai to develop an AI agent for the credit union’s call center. Since the launch of Roxie, the credit union’s AI agent, just over two weeks ago, the agent has handled 10% of customer calls end-to-end, Chief Executive Darius Wise told FinAi News. Although Roxie is handling call volume, the $330 million, Denver-based credit union does […]
