Introduction to Business Process Management: The Complete Training Course

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Business process management is one of the most critical components of any digital or business transformation. However, often times it can be difficult to understand what exactly process management is and how it aligns with our overall digital transformation.

That’s what we will explore in today’s training course, ensuring you have all the knowledge needed to make your process improvement efforts successful.

#businessprocessimprovement #digitaltransformation #erpsoftware

I have broken out each section I will be covering for easy reference:

00:02:17 What is Business Process Management?
00:20:49 Business Process Terms & Definitions
00:31:27 What Is Business Process Mining?
00:41:00 Business Process Mining Example
01:10:22 How To Define Current State Vs. Future State
01:19:36 Defining Future State
01:30:06 Target Operating Model
01:49:37 Most Common Business Process Improvements
01:59:47 Most Important Business Processes To Document
02:12:22 When And How To Conduct Business Process Mapping
02:27:07 Business Process Mapping Example
02:51:52 More Resources

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🔗 Explore Our Latest Resources:
2024 Digital Enterprise Operations Report:
TSC Resource Center:
Software Buyer’s Guide:
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Digital Strategy Framework:
Guide to Organizational Change Management:
20 Lessons from 1,000 Digital Transformations:

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📩 Got Questions?
Contact me to brainstorm ideas for your digital transformation: eric.kimberling@thirdstage-consulting.com

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9 COMMENTS

  1. What’s been great for me as a DT lead of a DoD manufacturing effort is to hear your consistency and thought process in each of these videos. I can feel that they are all building on each other and see how they are tying back to each other…and I am noticing the rewiring of my thought process. Thank you

  2. could you do a video on what the youngsters could expect if we choose a ERP or BPM career path? and with advises from your perspective as a recruiter.

    Thanks for the amazing content!

  3. Hi Eric,
    One of the biggest problems my customers face is 'sustaining the change' … making the improvements stick! Frequently when business improvements are introduced, they will work well for a while – but after time, people often revert to the 'old ways' of doing things.
    I am curious what your thoughts are on sustaining change and sustaining business process improvement?
    …Rod.

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