Corporate leaders are starting to worry about the returns—or lack thereof—on their recent AI investments. McKinsey’s 2025 Global Survey found that 88% of organizations use AI in at...
Gen AI delivers quantifiable returns for TD Bank, and it is planning to deploy the tech more widely. One of Toronto-based TD’s first gen AI use cases was a virtual assistant for its customer service centers, introduced in 2023, to help employees find answers to...