Royal Bank of Canada is seeing increased efficiency and output through continued investment and deployment of AI. The $1.1 trillion bank launched RBC Assist for 30,000 employees in the third quarter, Geoffrey Morton, senior director of fraud strategy at RBC, told FinAi News. This internal, gen AI-driven chatbot is designed to help employees perform functions ranging from checking company policies to writing code, Morton said. “Think of it as an internal ChatGPT trained on our bank’s data,” he said. During the company’s fiscal […]
