Top 10 Essential Skills in Retail Management | Retail | Management Course | Retail Business

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Top 10 Essential Skills in Retail Management | Retail | Management Course | Retail Business

Join Ciara Burke, who with over 25 years of experience working across many retail industries from food and drink to healthcare and fashion to gain skills to improve your business. Ciara has also worked across a number of areas in retail such as buying and merchandising.

During this course, we take you through the top 10 skills needed in retail management. Whether you are the manager of a small business, the areas manager for a plc, or own a retail business, there are many hats you need to wear in order to effectively manage the business. We will take you through all you need to know to improve your retail management skills.

00:00 Introduction
00:55 Course Agenda in Top 10 Essential Skills in Retail Management
01:51 Display Leadership
04:18 Interpersonal Skills
06:03 Commercial Awareness
07:55 Stakeholder Management
10:55 Problem Solving
13:09 Decision Making
16:17 Multitasking
18:16 Ability to Influence and Motivate
21:19 Good Time Management
23:24 Planning and Organising

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Check out our other courses

Principles of Retail

Visual Merchandising

3 Steps to Consider When Opening a Retail Business

Supplier Management Module 1

Supplier Management Module 2

Supplier Management Module 3

Supplier Management Module 4

Review Your Business Strategy

8 Strategies to Improve Your Sales & Retail Business

9 Strategies to Increase Your Sales

Inventory Management to Improve Your Business

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You can also let us know what else you would like to see from us in the comments below!

If you have questions about how to grow your business online, check out our website at for all our services!

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